Employee experience
Develop your active listening skills
An immersive training program that strengthens listening, presence, and relationship quality through techniques drawn from theater.
What our clients have observed:
+
25
%
improving listening quality
-20
%
relationship tensions
+
30
%
to improve exchanges
What participants are saying
«
The role-play exercises helped me become aware of my habits and adjust my approach. I listen better, and my exchanges are more constructive.
Groupe BPCE
»
Key skills
developed
Objectives
Develop active and empathetic listening in professional settings
Strengthen your presence and interpersonal impact
Handle sensitive situations more assertively
Use voice, body, and breathing as communication tools
Support a colleague or a client effectively
Duration
1 to 2 days depending on your needs
Format
In person or remote
Audiences
Employees/Managers
Group
Ideally 6 to 8 participants, 10 maximum
Prerequisites
No prerequisites
Pricing
From €1,700 excl. tax / day
During training,
we train
Methodology
Learning through experimentation
Role-play, realistic scenarios, and structured debriefs to reinforce skills and encourage immediate application.
Pedagogy
Active participation, personalized feedback, and progress through experience to build lasting habits.
Resources
An operational toolkit
Listening guides, body-based techniques, and a personal action plan for immediate practical application as soon as you return to the job.
Assessment & certification
Altival is Qualiopi-certified — Training Programs
Midway through and at the end of the training program
Assessment of skills gained through real-life scenarios and structured self-assessment
By day 30
Follow-up questionnaire to measure how learning transfers to real-world situations, sent to the manager and the participant
At the end of the training
Issuance of a certificate of completion and a certificate of attendance that meet Qualiopi requirements
Your questions,
our answers
Who is this training program for?
Is the training suitable for people in non-managerial roles?
What role do role-play exercises have?
What results can you expect quickly?
Take it further
Develop your emotional intelligence at work
Strengthen your emotional intelligence to better manage your emotions and professional relationships.
Know yourself better
Master interpersonal communication
Develop more effective communication by identifying your DISC profile and adapting your approach to the people you’re speaking with.
Working together
Develop collaborative intelligence across departments
Develop effective collaboration across departments to streamline communication and strengthen collective performance.
Conflict and change
Not a quote.
A conversation.
In 30 minutes, we understand your challenges and shape a tailored solution together. Our clients often say it’s the most useful conversation in their selection process.
Response within 24 business hours
No commitment
An expert team listening to you
