English (United States)
English (United States)
English (United States)
English (United States)
English (United States)

Advanced Negotiation: Master Complex, High-Stakes Situations

Sales performance

Advanced Negotiation: Master Complex, High-Stakes Situations

Strengthen your impact in complex negotiations by combining strategy, presence, and relational intelligence. An immersive training program centered on your real-world cases.

What our clients have observed:

+
25
%

of close rates on complex negotiations

-
30
%

of impasse situations in negotiation

+
20
%

perceived client/partner satisfaction

Request an interview

Data not shared

Request an interview

Data not shared

What participants are saying
«

A rigorous approach, grounded in our operational reality. The practice scenarios built around our real cases and the quality of the debriefs far exceeded our expectations. Our teams came away with genuine new habits.

Volvo

»
«

A rare level of business expertise and the ability to adapt the training program in real time. The facilitator’s credibility won over our most experienced managers, which is no small feat in our organization.

UD Trucks

»
«

A rare level of business expertise and the ability to adapt the training program in real time. The facilitator’s credibility won over our most experienced managers, which is no small feat in our organization.

UD Trucks

»

Key skills
developed

Objectives

Lead complex, high-stakes negotiations with method and mastery

Adapt your approach by incorporating emotional and relational dimensions.

Identify and activate the decision levers of the person you're speaking with

Strengthen your impact through structured, effective communication

Build sustainable win-win strategies

Duration

1 to 2 days depending on your needs

Format

In person or remote

Audiences

Experienced sales and purchasing employees and managers

Group

Ideally 6 to 8 participants, 10 maximum

Prerequisites

expert profiles

Pricing

Starting at €1,800 excluding tax per day

During training,
we train

An immersive, practical approach grounded in your real situations, combining focused input, intensive hands-on practice, and cross-feedback between buyers and sellers.

An immersive, practical approach grounded in your real situations, combining focused input, intensive hands-on practice, and cross-feedback between buyers and sellers.

Methodology

Learning by doing

A blend of real-world cases, role plays, and structured debriefs to help skills stick right away.

Pedagogy

Workshop

Workshop

Buyer-seller mirror work to broaden perspectives and build a 360° view of negotiation.

Resources

Operational tools

Analysis grids, DESC models, SPICES, questioning techniques, and self-assessment tools.

Training content

Rethinking complex negotiation

  • The specifics of high-stakes negotiations

  • 360° view: stakes, stakeholders, power dynamics

  • Hard vs. soft skills: finding the right balance

  • Factual analysis vs. emotional reading

Understand the person you’re speaking with

  • Identify internal needs with the SPICES model

  • Read subtle signals and behaviors

  • Adjust your approach based on the profile

  • Develop active and strategic listening

Managing tense situations

  • Defuse blockages and conflicts

  • Understand and step out of Karpman’s drama triangle

  • Stay emotionally in control

  • Return to a constructive dynamic

Prepare effectively

  • Structure your preparation: objectives, BATNA, room to maneuver

  • Identify influence levers and areas of power

  • Anticipate scenarios and objections

  • Clarify your strategy and red lines

Master communication in negotiation

  • Questioning techniques (6W, open-ended/closed questions)

  • Effective communication using the DESC method

  • Handling objections and tensions

  • The impact of verbal, paraverbal, and nonverbal communication

Practice and embed skills

  • Intensive role-play exercises based on real cases

  • Peer feedback and structured debrief

  • Identification of individual areas for improvement

  • Concrete action plan (KAIZEN) after the training program

Rethinking complex negotiation

  • The specifics of high-stakes negotiations

  • 360° view: stakes, stakeholders, power dynamics

  • Hard vs. soft skills: finding the right balance

  • Factual analysis vs. emotional reading

Prepare effectively

  • Structure your preparation: objectives, BATNA, room to maneuver

  • Identify influence levers and areas of power

  • Anticipate scenarios and objections

  • Clarify your strategy and red lines

Understand the person you’re speaking with

  • Identify internal needs with the SPICES model

  • Read subtle signals and behaviors

  • Adjust your approach based on the profile

  • Develop active and strategic listening

Master communication in negotiation

  • Questioning techniques (6W, open-ended/closed questions)

  • Effective communication using the DESC method

  • Handling objections and tensions

  • The impact of verbal, paraverbal, and nonverbal communication

Managing tense situations

  • Defuse blockages and conflicts

  • Understand and step out of Karpman’s drama triangle

  • Stay emotionally in control

  • Return to a constructive dynamic

Practice and embed skills

  • Intensive role-play exercises based on real cases

  • Peer feedback and structured debrief

  • Identification of individual areas for improvement

  • Concrete action plan (KAIZEN) after the training program

Training content

Rethinking complex negotiation

  • The specifics of high-stakes negotiations

  • 360° view: stakes, stakeholders, power dynamics

  • Hard vs. soft skills: finding the right balance

  • Factual analysis vs. emotional reading

Rethinking complex negotiation

  • The specifics of high-stakes negotiations

  • 360° view: stakes, stakeholders, power dynamics

  • Hard vs. soft skills: finding the right balance

  • Factual analysis vs. emotional reading

Understand the person you’re speaking with

  • Identify internal needs with the SPICES model

  • Read subtle signals and behaviors

  • Adjust your approach based on the profile

  • Develop active and strategic listening

Understand the person you’re speaking with

  • Identify internal needs with the SPICES model

  • Read subtle signals and behaviors

  • Adjust your approach based on the profile

  • Develop active and strategic listening

Managing tense situations

  • Defuse blockages and conflicts

  • Understand and step out of Karpman’s drama triangle

  • Stay emotionally in control

  • Return to a constructive dynamic

Managing tense situations

  • Defuse blockages and conflicts

  • Understand and step out of Karpman’s drama triangle

  • Stay emotionally in control

  • Return to a constructive dynamic

Managing tense situations

  • Defuse blockages and conflicts

  • Understand and step out of Karpman’s drama triangle

  • Stay emotionally in control

  • Return to a constructive dynamic

Prepare effectively

  • Structure your preparation: objectives, BATNA, room to maneuver

  • Identify influence levers and areas of power

  • Anticipate scenarios and objections

  • Clarify your strategy and red lines

Prepare effectively

  • Structure your preparation: objectives, BATNA, room to maneuver

  • Identify influence levers and areas of power

  • Anticipate scenarios and objections

  • Clarify your strategy and red lines

Master communication in negotiation

  • Questioning techniques (6W, open-ended/closed questions)

  • Effective communication using the DESC method

  • Handling objections and tensions

  • The impact of verbal, paraverbal, and nonverbal communication

Master communication in negotiation

  • Questioning techniques (6W, open-ended/closed questions)

  • Effective communication using the DESC method

  • Handling objections and tensions

  • The impact of verbal, paraverbal, and nonverbal communication

Practice and embed skills

  • Intensive role-play exercises based on real cases

  • Peer feedback and structured debrief

  • Identification of individual areas for improvement

  • Concrete action plan (KAIZEN) after the training program

Practice and embed skills

  • Intensive role-play exercises based on real cases

  • Peer feedback and structured debrief

  • Identification of individual areas for improvement

  • Concrete action plan (KAIZEN) after the training program

Practice and embed skills

  • Intensive role-play exercises based on real cases

  • Peer feedback and structured debrief

  • Identification of individual areas for improvement

  • Concrete action plan (KAIZEN) after the training program

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After the training, we measure.
The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After the training, we measure.
The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After the training, we measure.
The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After training, we measure. The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

Assessment & certification

Altival is Qualiopi-certified — Training Programs

Midway through and at the end of the training program

Assessment of skills gained through real-life scenarios and structured self-assessment

By day 30

Follow-up questionnaire to measure how learning transfers to real-world situations, sent to the manager and the participant

At the end of the training

Issuance of a certificate of completion and a certificate of attendance that meet Qualiopi requirements

Your questions,
our answers

Is this training program suitable for very experienced people?

Do we work on real-world cases?

What place does practice have?

Can the training be adapted to our business context?

Not a quote.
A conversation.

In 30 minutes, we understand your challenges and shape a tailored solution together. Our clients often say it’s the most useful conversation in their selection process.

Response within 24 business hours

No commitment

An expert team listening to you

Request an interview

Data not shared

Request an interview

Data not shared