English (United States)
English (United States)
English (United States)
English (United States)
English (United States)

Adapting effectively in times of crisis

Employee experience

Adapting effectively in times of crisis

Develop the right reflexes to handle crisis situations and strengthen the relationship.

What our clients have observed:

+
30
%

responsiveness in critical situations

-25
%

perceived stress in a crisis situation

+
20
%

effectiveness in prioritization

Request an interview

Data not shared

Request an interview

Data not shared

What participants are saying
«

Very practical training, immediately applicable. The scenarios helped me step back and better manage my reactions during tense periods.

Sun Chemical

»
«

A practical approach that truly helps structure your actions in a complex period. The action plan developed during the training program is a real operational advantage.

Banque populaire

»
«

A practical approach that truly helps structure your actions in a complex period. The action plan developed during the training program is a real operational advantage.

Banque populaire

»

Key skills
developed

Objectives

Understand the mechanisms and impacts of a crisis

Adopt a proactive, resilient mindset

Structure your actions to ensure business continuity

Communicate effectively in degraded conditions

Manage your emotions to sustain a healthy relationship

Duration

1 to 2 days depending on your needs

Format

In person or remote

Audiences

Employees/Managers

Group

Ideally 6 to 8 participants, 10 maximum

Prerequisites

No prerequisites

Pricing

From €1,700 excl. tax / day

During training,
we train

An immersive, hands-on training program centered on real-world situations, designed to build practical reflexes you can put to use immediately in a crisis.

An immersive, hands-on training program centered on real-world situations, designed to build practical reflexes you can put to use immediately in a crisis.

Methodology

Learning through experimentation

A mix of real-world cases, role-playing scenarios, and building an individual action plan that can be applied directly on the job.

Pedagogy

80% practice

80% practice

Role-playing, peer exchanges, and structured debriefs to make learning stick and encourage reflection.

Resources

An operational toolkit

Practical tools, communication frameworks, and a customizable action plan provided to each participant.

Training content

Understanding the mechanisms of crisis

  • Crisis definitions and types

  • Organizational and human impacts

  • Factors that aggravate or mitigate a crisis

  • Quick assessment of a critical situation

Managing your emotions and those of others

  • Identify your emotional reactions

  • Quick regulation techniques

  • Adapt your behavior in tense situations

  • Maintain a constructive relationship

Prioritize and organize your actions

  • Identify critical priorities

  • Make quick decisions under pressure

  • Organize your work in degraded mode

  • Safeguard business continuity

Take the right approach in challenging situations

  • Proactive vs. reactive stance

  • Developing professional resilience

  • Gaining perspective under pressure

  • Managing uncertainty day to day

Communicate effectively in times of crisis

  • Structure a clear, reassuring message

  • Adapt your communication to the person you’re speaking with

  • Handle sensitive or conflicting situations

  • Preserve the quality of the relationship

Build your crisis management action plan

  • Formalize your key reflexes

  • Define your priority actions

  • Anticipate risky situations

  • Develop an individual action plan

Understanding the mechanisms of crisis

  • Crisis definitions and types

  • Organizational and human impacts

  • Factors that aggravate or mitigate a crisis

  • Quick assessment of a critical situation

Take the right approach in challenging situations

  • Proactive vs. reactive stance

  • Developing professional resilience

  • Gaining perspective under pressure

  • Managing uncertainty day to day

Managing your emotions and those of others

  • Identify your emotional reactions

  • Quick regulation techniques

  • Adapt your behavior in tense situations

  • Maintain a constructive relationship

Communicate effectively in times of crisis

  • Structure a clear, reassuring message

  • Adapt your communication to the person you’re speaking with

  • Handle sensitive or conflicting situations

  • Preserve the quality of the relationship

Prioritize and organize your actions

  • Identify critical priorities

  • Make quick decisions under pressure

  • Organize your work in degraded mode

  • Safeguard business continuity

Build your crisis management action plan

  • Formalize your key reflexes

  • Define your priority actions

  • Anticipate risky situations

  • Develop an individual action plan

Training content

Understanding the mechanisms of crisis

  • Crisis definitions and types

  • Organizational and human impacts

  • Factors that aggravate or mitigate a crisis

  • Quick assessment of a critical situation

Understanding the mechanisms of crisis

  • Crisis definitions and types

  • Organizational and human impacts

  • Factors that aggravate or mitigate a crisis

  • Quick assessment of a critical situation

Managing your emotions and those of others

  • Identify your emotional reactions

  • Quick regulation techniques

  • Adapt your behavior in tense situations

  • Maintain a constructive relationship

Managing your emotions and those of others

  • Identify your emotional reactions

  • Quick regulation techniques

  • Adapt your behavior in tense situations

  • Maintain a constructive relationship

Prioritize and organize your actions

  • Identify critical priorities

  • Make quick decisions under pressure

  • Organize your work in degraded mode

  • Safeguard business continuity

Prioritize and organize your actions

  • Identify critical priorities

  • Make quick decisions under pressure

  • Organize your work in degraded mode

  • Safeguard business continuity

Prioritize and organize your actions

  • Identify critical priorities

  • Make quick decisions under pressure

  • Organize your work in degraded mode

  • Safeguard business continuity

Take the right approach in challenging situations

  • Proactive vs. reactive stance

  • Developing professional resilience

  • Gaining perspective under pressure

  • Managing uncertainty day to day

Take the right approach in challenging situations

  • Proactive vs. reactive stance

  • Developing professional resilience

  • Gaining perspective under pressure

  • Managing uncertainty day to day

Communicate effectively in times of crisis

  • Structure a clear, reassuring message

  • Adapt your communication to the person you’re speaking with

  • Handle sensitive or conflicting situations

  • Preserve the quality of the relationship

Communicate effectively in times of crisis

  • Structure a clear, reassuring message

  • Adapt your communication to the person you’re speaking with

  • Handle sensitive or conflicting situations

  • Preserve the quality of the relationship

Build your crisis management action plan

  • Formalize your key reflexes

  • Define your priority actions

  • Anticipate risky situations

  • Develop an individual action plan

Build your crisis management action plan

  • Formalize your key reflexes

  • Define your priority actions

  • Anticipate risky situations

  • Develop an individual action plan

Build your crisis management action plan

  • Formalize your key reflexes

  • Define your priority actions

  • Anticipate risky situations

  • Develop an individual action plan

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After the training, we measure.
The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After the training, we measure.
The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After the training, we measure.
The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

OUR METHOD

Three levers.

Sustainable results

Before we train, we analyze. After training, we measure. The true measure of a training program is what happens three months later.

Altival facilitator in a consulting session with a manager, an on-site exchange at the company

Consulting & Assessment

Before we begin training, we assess. Every organization is unique, and our assessment creates a training program tailored to what you’re experiencing.

Analysis of current practices

Identifying areas for improvement

Quantified and prioritized action plan

Altival in-person training session, group of colleagues in a meeting room

Tailored training

Co-designed with your teams. Led by experts who understand your industry. 80% hands-on practice, 0% generic content.

Co-design with your HR and operations teams

Exclusive, proven methods

Flexible formats: in-house, in person, remote

One-on-one support from an Altival expert, coaching in the workplace

Follow-up & Reinforcement

The true measure of a training program is what happens three months later. Altival stays with you every step of the way.

Individual and group post-training sessions

Impact measurement at 3 and 6 months

Regular check-ins with managers

Assessment & certification

Altival is Qualiopi-certified — Training Programs

Midway through and at the end of the training program

Assessment of skills gained through real-life scenarios and structured self-assessment

By day 30

Follow-up questionnaire to measure how learning transfers to real-world situations, sent to the manager and the participant

At the end of the training

Issuance of a certificate of completion and a certificate of attendance that meet Qualiopi requirements

Your questions,
our answers

Who is this training program for?

Is the training program right for my industry?

What tangible benefits can you expect at the end of the training program?

Can the content be adapted to our internal priorities?

Not a quote.
A conversation.

In 30 minutes, we understand your challenges and shape a tailored solution together. Our clients often say it’s the most useful conversation in their selection process.

Response within 24 business hours

No commitment

An expert team listening to you

Request an interview

Data not shared

Request an interview

Data not shared